Refund policy

At abali, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and refund policy to ensure your shopping experience remains pleasant and worry-free.

You may request a return within 14 days of receiving your order, provided that the item is unused, unworn, and in its original packaging with all tags attached. To initiate a return, please contact us at yabonglory5@gmail.com . with your order number and a brief description of the issue. Our team will provide detailed instructions on how to send your item back.

Once your return is received and inspected, we will notify you via email regarding the status of your refund. Approved refunds will be processed to your original method of payment within 5–10 business days. Please note that shipping costs are non-refundable, and customers are responsible for return shipping fees unless the item arrived damaged or defective.

We value our customers and strive to ensure every purchase meets your expectations. For any questions or concerns about our return and refund policy, feel free to reach out to us anytime.